Express and Standard Shipping
Thanks to the high volume of packages with your orders, we have successfully negotiated a favorable rate with several companies like FedEx, DHL, UPS and PostNL. We ship to most countries around the world.
As a result, we can offer you world-wide express shipping for 37 USD, and world-wide standard shipping for 12 USD (typical prices, hard-to-reach regions might have a higher price). This represents a significant cost savings for our customers.
We are also introducing a new shipping method called “Priority”. With this option, your order will be given the highest priority and we will use the fastest shipping method available.
Please note that shipping companies does NOT provide any guarantees on shipping speed, but we will do our best to ensure timely delivery. Weather, COVID-like situations, customs, or some logistic problems can cause a delay. We ship products on Hungarian business days, typically we process your order in a few business day. Occassionally, we are on holiday, please check for the warnings on our product page next to the Add to Cart button
Express Shipping
Standard Shipping
It is also a tracked method, however not as detailed as Express Shipping, and usually there are no alerts or options to change delivery location or time. We do have not much experience with this method so far, but products might arrive in weeks with it. Most of the time it depends your country’s customs and national shipping company as the package leaves Hungary in a few days.
VAT and Custom Fees
Our orders ship from the European Union (Hungary).
If you are in the EU, VAT will be added to the price, and you will not have to pay customs fees. If you have a registered EU VAT number for your business, you can buy from us with 0% VAT.
If you are outside of the EU, you may have to pay duties to your country’s customs office, depending on your country’s import rules. By ordering products from us, you are accepting that it is your responsibility to pay these fees. Your country (especially Brazil, Mexico, and India) may impose high duties, such as VAT, customs, and handling fees. Based on our experience, in the USA and Canada, you typically do not need to pay any duties if the value of the package is below a certain threshold, believed to be 800 USD.
In the past, we have had issues with standard shipping, we recommend using express shipping as it is faster and the most reliable.
During peak times, such as the Christmas season (20th Nov – 24th Dec), Black Friday, and other holidays, shipping may be slower due to the increased demand for packages that our colleagues and the courier companies have to handle.
In Short
We ship from the European Union.
EU customers will have to pay no customs fees, and their country’s VAT will be added to the checkout price. EU companies with an EU VAT number can purchase from us with 0% VAT.
Customers outside the EU might have to pay customs fees according to their country’s regulations. Customers from USA and Canada usually have no additional costs. Customers from India, Brazil, and Mexico usually have to pay very high import fees to their governments.
Express shipping is fast and reliable and can arrive in a few days depending on the country. Typically arrives in a week.
Standard shipping is slower and only for small packages and some countries. Depending on the country it can be weeks to arrive.